GRAND CORPORATION LTD

1. SHIPPING INFORMATION

Delivery Locations
We currently only ship within the United Kingdom. Orders to the Highlands and any remote islands of the United Kingdom may incur additional shipping costs. Any orders to these locations may also have different delivery times to those stated below. We will notify you of these matters either at the time of placing your order, or in any event, prior to the dispatch of your item.

For special orders outside the UK or Bulk Orders, feel free to contact a member of our team for consultation.

Shipping Methods
We will ship our orders via an appropriate courier of our choosing. You will be provided with tracking details once your order has been dispatched. You will have the choice of the below delivery options when you purchase your order. Please note that very large orders may attract additional shipping costs. You will be notified before your order is dispatched should this be the case.

2. DELAYS
We will make sure, as far as reasonably practicable, that your order is delivered in accordance with the above timeframes. Please note that we will not be responsible for any orders that are delayed by events which are beyond our reasonable control, such as poor weather conditions.
If you have not received your order within the anticipated timeframe, please consult any tracking information provided by the courier. If you cannot access any such tracking information or have any further questions about a delayed order you can contact us on:

Phone number: 020 3375 5532
Email: shop@grandcorporation.co.uk
Address: 35-35 DISRAELI ROAD, NW10 7AX, United Kingdom

TRACKING:

STANDARD DELIVERY
3-5 Business Days

Track your parcel HERE:

EXPRESS DELIVERY
2 Business Days

Track your parcel HERE:

PREMIUM DELIVERY
1-2 Business Days

Track your parcel HERE:

To view your orders and process returns click HERE: 

• A 20 percent handling charge will incur if if a product is returned between 14 and 28 days.

• Products will be rejected if returned after 28 days.

• For all warranty enquiry, please contact our team with your order number, part number, and reason for fault. [shop@grandcorporation.co.uk] [020 3375 5532]

• All products for warranty will be trialled and tested before a refund can be processed. Replacements will have to be bought until the product is being tested.

• All returns must be accompanied by copies of invoices/sales orders/return notes or receipts for proof of purchase and order identification.